This course introduces healthcare operations professionals and cross-functional teams to how Artificial Intelligence (AI) and Generative AI can be applied responsibly across healthcare operations. Designed for non-technical learners, the course focuses on AI awareness, practical use cases, and hands-on application using conversational AI tools (such as ChatGPT or Gemini) and simple, no-code automation workflows.
The course emphasizes operational efficiency, patient experience, workforce optimization, and compliance. It is structured into three progressive micro-courses—Fundamental, Intermediate, and Hands-On—allowing learners to understand where AI fits within healthcare operations and how it can support daily work without replacing clinical judgment.
Contact us to discuss schedules, formats, and custom programs for your team.
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