This course introduces telecommunications professionals and cross-functional teams to how Artificial Intelligence (AI) and Generative AI can be applied responsibly across telecom operations and services. Designed for non-technical learners, the course focuses on AI awareness, practical business use cases, and hands-on application using conversational AI tools (such as ChatGPT or Gemini) and simple, no-code automation workflows.
The course emphasizes network operations support, customer experience, service assurance, and operational efficiency, while respecting data privacy, security, and regulatory requirements. It is structured into three progressive micro-courses—Fundamental, Intermediate, and Hands-On—so learners can understand where AI fits into the telecom value chain and how it can be used safely in daily work.
Contact us to discuss schedules, formats, and custom programs for your team.
Built for real enterprise training.
WeCloudData programs are designed to scale with your organization, adapt to your business needs, and deliver practical, role-based skills that teams can apply immediately.
