This course introduces professionals working in tourism, hospitality, and entertainment sectors to how Artificial Intelligence (AI) and Generative AI can be applied responsibly to enhance customer experience, operations, and creative services. Designed for non-technical and cross-functional learners, the course focuses on AI awareness, practical use cases, and hands-on application using conversational AI tools (such as ChatGPT or Gemini) and simple, no-code automation workflows.
The course emphasizes guest experience, personalization, content creation, operational efficiency, and responsible data use across tourism and entertainment value chains. It is structured into three progressive micro-courses—Fundamental, Intermediate, and Hands-On—allowing learners to understand where AI fits into tourism and entertainment and how it can be applied ethically and effectively in daily work.
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WeCloudData programs are designed to scale with your organization, adapt to your business needs, and deliver practical, role-based skills that teams can apply immediately.