Data Analytics in Marketing and CRM

Capstone Project
Specialized
Fully Ready

About the Course

This is a project-focused course introducing data-driven marketing strategies through CRM and campaign performance analytics. Students explore customer segmentation, lifetime value modeling, and A/B testing using real datasets and guided mini-projects. The course concludes with capstone projects simulating real-world challenges in marketing analytics.

Learning Outcomes

By the end of this course, participants will be able to:

  • Understand the role of CRM data in shaping marketing strategy
  • Use Excel, SQL and Python to derive and communicate marketing insights
  • Analyze campaign performance using real-world customer data
  • Apply key techniques including segmentation, CLV modeling, and A/B testing
  • Deliver actionable recommendations through applied analytics projects

Curriculum

Tools

Microsoft Excel
SQL
DataGrip
Python
Anaconda
Jupyter Notebook
Google Colab
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Common Questions

Find answers to your questions about the Learning Track
  • Standard Courses: Focused, short courses that build foundational or intermediate skills through hands-on exercises, enabling you to apply what you learn immediately.
  • Track Courses: Structured learning paths that guide you from beginner to advanced levels. They include practical projects that integrate multiple tools and workflows, aligned with industry best practices, helping you gain the skills and confidence to tackle real-world challenges.

No. Track Courses are only accessible through the Professional or Unlimited+ subscription plans.

  • Standard Plan gives you access to all Standard Courses.
  • Professional Plan gives you access to both Standard and Track Courses within your chosen domain.
  • Unlimited+ Plan provides full access to all courses — both Standard and Track — across all domains.

 

Yes, all courses are designed to be self-paced. Learn when it fits your schedule.

Each course includes prerequisites if needed. Many Standard Courses are beginner-friendly.

Still have questions?

If you have other queries or specific concerns, don’t hesitate to let us know. Your feedback is important to us, and we aim to provide the best support possible.

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