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Privacy Policy

Table of Contents

Introduction & Company Information
  • This Privacy Policy explains how WeCloudData (“we,” “our,” or “us”) collects, uses, and protects your personal information when you access our website, online courses, and related services (collectively, the “Services”). Our goal is to provide transparency and ensure that you understand your rights and our responsibilities with respect to your data.
  • This Privacy Policy is effective as of [September 5, 2025]. We may update or revise this policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date, and we encourage you to review this policy periodically.
  • WeCloudData Inc. is a Canada-based company with its principal place of business located at: 180 Bloor St W #1003, Toronto, ON, Canada M5S 2V6.
  • If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at support@weclouddata.com
Scope of This Privacy Policy
  • This Privacy Policy governs the collection, use, storage, and disclosure of personal information by WeCloudData in connection with the use of our website, online learning portal, and any related products or services made available by us (collectively, the “Services”).
  • This Policy applies to all users of the Services, regardless of their geographic location, and covers information collected directly by WeCloudData as well as information collected through the Services by means of automated technologies.
  • This Policy does not apply to, and WeCloudData shall not be responsible for, the data collection or privacy practices of any third-party websites, applications, or services that may be linked to, integrated with, or otherwise accessible through the Services. Such third parties operate under their own privacy policies, which we strongly encourage you to review prior to engaging with those services.
  • By accessing or using the Services, you acknowledge and agree that your personal information will be handled in accordance with this Privacy Policy, subject to applicable laws and regulations.
Information We Collect
  • WeCloudData collects personal information necessary to deliver and improve our Services. The categories of information we may collect include, but are not limited to:
    1. Account and Contact Information: identifiers and contact details such as name, email address, phone number, billing address, and any other information required to create an account, provide Services, or comply with applicable legal obligations.
    2. Educational Records: information relating to course enrollment, participation, progress, assessments, completion status, and other academic or training records necessary to deliver and evaluate the Services.
    3. Payment and Transaction Information: transaction identifiers, amounts, payment status, and other billing-related records. Payment card details are processed directly by Stripe and are not stored by WeCloudData.
    4. Communications and Feedback: content of communications, survey responses, support requests, or any other information you submit when interacting with us.
    5. Technical and Usage Data: IP address, browser type, device identifiers, log data, and other technical or usage-related information that may be automatically collected to maintain, secure, and improve the Services.
  • WeCloudData does not knowingly collect sensitive personal information (such as government identification numbers, health data, or biometric identifiers), except where required by law or strictly necessary for the provision of Services.
How We Use Your Information
  • WeCloudData may use the personal information collected through the Services for the following purposes, including but not limited to:
    1. Service Delivery: to provide, operate, and maintain the Services, including account management, course registration, access to learning materials, tracking of course progress, issuance of certificates, and related administrative functions.
    2. Communications: to contact you regarding your account, enrollment, transactions, support requests, updates to the Services, and other communications that are necessary to provide or improve the Services.
    3. Payment and Billing: to process payments, manage transactions, reconcile accounts, and prevent fraudulent or unauthorized activities.
    4. Analytics and Improvement: to monitor, analyze, and enhance the performance, usability, and security of the Services, including through the use of aggregated or anonymized data.
    5. Compliance and Legal Obligations: to comply with applicable laws, regulations, and contractual requirements, including tax, accounting, and reporting obligations, or to respond to lawful requests from authorities.
    6. Other Legitimate Business Purposes: for any other purposes reasonably necessary to support the operation of the Services or otherwise permitted by applicable law.

 

  • Legal Bases for Processing. Where required by applicable law, WeCloudData processes personal information on one or more of the following legal bases:
    1. Performance of a contract with you, including providing the Services you request;
    2. Compliance with legal obligations, including tax, accounting, and regulatory requirements;
    3. Legitimate interests in operating, maintaining, and improving the Services, provided that such interests are balanced against your rights and freedoms; and
    4. Your consent, where obtained (for example, for certain marketing communications or non-essential cookies).
Cookies and Tracking Technologies
  • WeCloudData may use cookies and similar tracking technologies to operate and improve the Services. Cookies are small data files placed on your device that can be used to recognize your browser, store preferences, and collect information about your interactions with the Services.
  • We may also employ analytics tools or other technologies to measure usage, monitor performance, enhance security, and support the functionality of the Services.
  • You can choose to configure your browser to block or delete cookies; however, certain features of the Services may not function properly without them.
  • Where required by applicable law, we will obtain your consent before placing non-essential cookies and provide a means to withdraw such consent.
Information Sharing and Disclosure
  • WeCloudData may share or disclose personal information collected through the Services in the following circumstances:
    1. Within WeCloudData: to employees, contractors, and affiliates who require access in order to operate, support, and improve the Services, subject to appropriate confidentiality obligations.
    2. Service Providers: to third-party vendors and service providers engaged to perform business functions on our behalf, such as cloud hosting, email delivery, customer support, and data analytics.
    3. Payment Processing: to Stripe, Inc. and its affiliates for the purposes of processing payments. Payment card details are transmitted directly to Stripe and are not retained by WeCloudData.
    4. Legal and Compliance: as required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, and safety of WeCloudData, our users, or others.
    5. Business Transfers: in connection with a merger, acquisition, reorganization, sale of assets, or other corporate transaction, in which case personal information may be transferred to the acquiring or successor entity.
    6. Partners and Collaborators: to authorized academic institutions or training partners where such disclosure is necessary to deliver joint programs, co-branded courses, or other Services, and only to the extent required for such collaboration, subject to contractual safeguards.
    7. No Sale or Targeted Advertising: WeCloudData does not sell personal information or share it with third parties for their independent marketing or targeted advertising purposes.
Payment Processing (Stripe)
  • All payments for the Services are processed by Stripe, Inc. and its affiliates (“Stripe”). When you provide payment information to complete a transaction, such information is transmitted directly to Stripe. WeCloudData does not collect or store complete payment card details.
  • We may retain limited transaction information, such as order identifiers, amounts, and payment status, for billing, reconciliation, and support purposes.
  • Stripe’s collection and use of your personal information are governed by Stripe’s own privacy policy, available at Stripe Privacy. WeCloudData is not responsible for Stripe’s independent data collection, use, or security practices.
Data Retention
  • WeCloudData retains personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
    1. Account and Learning Records: retained for the duration of your account and as necessary to administer course participation, verify completion, and issue certificates.
    2. Payment and Transaction Information: retained for the period required under applicable tax, accounting, and financial reporting laws, up to seven (7) years.
    3. Communications and Support Records: retained for as long as necessary to address inquiries, provide support, and maintain business records.
    4. When personal information is no longer required for these purposes, WeCloudData will delete it, anonymize it, or securely store it until deletion is possible. In certain cases, information may be retained for longer periods if required by law or for legitimate business purposes, including maintaining the security, integrity, and continuity of the Services.
Data Security
  • WeCloudData implements reasonable and industry-standard technical and organizational safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. Access to personal information is limited to employees, contractors, and authorized third parties who require such access to perform their duties and who are bound by confidentiality obligations.
  • Payment card information is processed directly by Stripe, which maintains its own security standards, including compliance with the Payment Card Industry Data Security Standard (PCI-DSS). WeCloudData does not collect or store complete payment card details.
  • While we take reasonable measures to safeguard personal information, no method of transmission over the Internet or method of electronic storage is completely secure, and therefore we cannot guarantee absolute security. We will notify individuals and/or regulators of data breaches as required by applicable law.
Children’s Privacy
  • Use of the Services by individuals under the age of 13 is strictly prohibited. WeCloudData does not knowingly collect personal information from children under 13.
  • If WeCloudData becomes aware that personal information has been collected from an individual under 13 without parental consent, such information will be promptly deleted. Parents or legal guardians seeking to exercise rights with respect to personal information inadvertently collected from a child under 13 may contact WeCloudData at support@weclouddata.com
  • By accessing or using the Services, you represent and warrant that you satisfy the minimum age requirement set forth in the Terms and Conditions. WeCloudData disclaims responsibility for any misrepresentation of age or for processing personal information submitted in violation of this requirement.
User Rights
  • Subject to applicable law, users of the Services may have the following rights with respect to their personal information:
    1. Access and Portability: to request confirmation of whether we process personal information about you and to obtain a copy of such information in a commonly used format.
    2. Correction: to request that inaccurate or incomplete personal information be corrected or updated.
    3. Deletion: to request the deletion of personal information, subject to legal, regulatory, or contractual retention requirements.
    4. Restriction of Processing: to request that the use of personal information be limited in certain circumstances, such as where the accuracy of the data is contested.
  • We may request information necessary to verify your identity before responding to a request.
  • Requests to exercise these rights may be submitted by contacting WeCloudData at support@weclouddata.com. WeCloudData will respond in accordance with applicable laws and within the timeframes required thereunder.
International Data Transfers
  • Personal information collected through the Services may be transferred to, stored in, or otherwise processed in jurisdictions outside your country of residence, including Canada, the United States, and other countries where WeCloudData or its service providers operate.
  • Where such transfers occur, WeCloudData will implement reasonable and appropriate safeguards to protect personal information in accordance with this Privacy Policy and applicable law. By using the Services, you acknowledge and agree that such cross-border transfers may occur.
  • Where required, WeCloudData relies on appropriate transfer mechanisms (such as the European Commission’s Standard Contractual Clauses) to facilitate cross-border transfers.
Changes to This Policy
  • WeCloudData may amend or update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any such changes will be effective when posted on this page, unless a later effective date is expressly stated.
  • The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Information
  • If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at: support@weclouddata.com.
WeCloudData

WeCloudData is the leading data science and AI academy. Our blended learning courses have helped thousands of learners and many enterprises make successful leaps in their data journeys.

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