Consulting Case Study: Topic Modelling on Technician Notes

Client Info Our client is one of Canada’s largest construction vehicle suppliers. They employ thousands of skilled technicians across multiple provinces to support their clients and are known for their excellent customer service and quality of work. The technicians handle repair and maintenance services for their client’s purchased vehicles. For each job that a technician […]

Consulting Case Study: Recommender Systems

Client Info Our client is one of Canada’s most well-established and decorated news outlets. They have been the recipient of numerous journalism awards and have a reach of millions of readers for their print and digital content across all news categories. In the early to mid 2010s, our client began to shift its focus towards […]