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Terms and Conditions

Table of Contents

WeCloudData offers products and services provided by WeCloudData, Inc., our subsidiaries, and our international branches (collectively, “WeCloudData,” “us,” “we,” or “our”). These Terms of Use govern your use of our website, apps, and other products and services. Please read these terms and conditions carefully, and contact us if you have any doubts or concerns. By indicating your consent through a checkbox, clicking an “I agree” or “subscribe” button, or by any other affirmative action, you acknowledge and agree to be bound by these Terms and the policies incorporated by reference. 

Eligibility and Account Requirements
  1. Any use or access by anyone under the age of 13 is strictly prohibited.
  2. By agreeing to these Terms, you confirm that you:
    1. are at least 13 years of age; and
    2. if you are between 13 and 18 (or the age of majority in your jurisdiction, if higher), you have obtained the consent of a parent or legal guardian to use the Services;
    3. are able to form a binding contract with WeCloudData under applicable law;
    4. will comply with these Terms, our policies, and all applicable laws and regulations; and
    5. will provide accurate and complete information when creating and using your account and will keep it accurate and complete.

WeCloudData may suspend, disable, or terminate your access to all or part of the Services if any of the above representations are untrue, or if you violate these Terms, our policies, or applicable laws.

 

License and Access Rights

The Services are intended for individual, personal use only. 

  1. Subject to these Terms and our policies, WeCloudData grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use our Services for your individual, non-commercial learning purposes, unless you have obtained prior written permission from WeCloudData.
  2. You agree to maintain only one user account, unless expressly authorized by WeCloudData, and you must not share your account credentials or provide access to your account to any third party.
  3. Using our Services does not grant you any ownership of the Services or the content you access.

 

Commercial Use Restrictions 
  1. Any use of our Services for commercial purposes is strictly prohibited unless covered by a separate written agreement with WeCloudData.  
  2. If you are an organization, institution, or business entity, your use of the Services will be governed by the terms of the applicable agreement between your organization and WeCloudData. These Terms apply only to individual users and do not govern organizational or enterprise use.

 

Content and Certification
  • Changes to Course Content
    1. WeCloudData reserves the right to update, modify, or replace course content, learning materials, assignments, or assessments as necessary to maintain quality and relevance. Certain materials may be retired or discontinued if deemed outdated, inaccurate, or otherwise inappropriate. Such modifications will not materially diminish the core instructional value of the course or program purchased.
  • No Academic Credit
    1. WeCloudData is not an accredited college or university and does not grant academic credit for the completion of its courses. Any certificates issued by WeCloudData serve only as recognition of course completion and do not represent formal academic credit or degree recognition by any educational institution or accreditation body, unless explicitly stated otherwise.
  • Changes to these Terms
    1. WeCloudData may modify these Terms from time to time. Changes will be notified (e.g., by email or in-product notice). Changes take effect upon posting, and continued use constitutes acceptance. If you do not agree, you must cease use and cancel any subscriptions.
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User Content and Feedback
  • User Content
    1. You retain all intellectual property rights in the content you personally create and share through our Services (“User Content”), including but not limited to your answers, submissions, posts, projects, and other original work. You are solely responsible for your User Content. For clarity, User Content does not include course materials, assignments, quizzes, or any other learning resources provided by or on behalf of WeCloudData.
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  • License to Use User Content
    1. By submitting or sharing User Content through our Services, you grant WeCloudData a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, distribute, display, and adapt such User Content in connection with operating, promoting, and improving our Services. This includes the right to share User Content with instructors, mentors, and other learners where appropriate.
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  • Feedback
    1. We welcome your feedback, suggestions, and ideas regarding our Services (“Feedback”). By submitting Feedback, you grant WeCloudData the right to use such Feedback without restriction or compensation. Providing Feedback does not limit WeCloudData’s rights to use similar ideas previously known to us or obtained from other sources.

 

Security and Third-Party Content
  • Account Security
    1. WeCloudData takes reasonable measures to protect your account and information; however, we cannot guarantee that unauthorized third parties will never circumvent our security measures. Please notify us immediately if you suspect any compromise or unauthorized use of your account by contacting [WeCloudData Support]. 
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  • Third-Party Content and References
    1. Our Services may include or reference third-party resources, such as external links, videos, articles, or other materials provided by instructors or cited to support learning. These resources are provided for educational and informational purposes only.
    2. WeCloudData does not own or control these third-party resources, and we cannot guarantee that they will always remain accurate, current, or available. While we make reasonable efforts to ensure that referenced materials are appropriate and useful, changes to third-party content may occur outside of our control. Users should exercise discretion when relying on external resources, and WeCloudData will update or adjust references as reasonably practicable to maintain accuracy and quality. To the fullest extent permitted by law, WeCloudData is not responsible or liable for the content, availability, or accuracy of third-party resources.

 

Intellectual Property Rights
  1. All courses, assignments, learning materials, software, trademarks, and other content provided through WeCloudData’s Services are protected under applicable intellectual property laws. These rights are owned by WeCloudData and/or its licensors.
  2. Except as expressly permitted under these Terms, you may not copy, reproduce, modify, distribute, publicly display, or otherwise use any WeCloudData intellectual property without prior written consent.
  3. WeCloudData respects the intellectual property rights of others and expects all users to do the same. Unauthorized use or infringement of intellectual property may result in suspension or termination of your access to the Services, and may also lead to legal action under applicable law.

 

Data and Service Improvement
  1. WeCloudData may collect and use aggregated and anonymized information about how learners access and engage with our Services. Such information is used solely for purposes including improving course content, enhancing user experience, and developing new offerings.
  2. Additional details on how WeCloudData collects, uses, and protects personal information are provided in our Privacy Policy.
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Fees and Payment Terms
  • Pricing Model
    • Subscription Plans
      1. WeCloudData provides access to its Services on a subscription basis. Subscription plans may differ in scope of access and pricing. 
    • One-Time Fees and Add-On Services
      1. WeCloudData may also offer additional fee structures, such as one-time payments for specific courses or add-on services. Any applicable fees will be disclosed at the point of purchase.
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  • Payment Methods
    • Payments shall be processed exclusively through payment methods designated by WeCloudData. By submitting payment credentials, you authorize WeCloudData and its appointed processors to initiate charges for all applicable fees.
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  • Currency and Taxes
    • All fees are denominated in U.S. dollars (USD) unless otherwise specified. Applicable taxes, duties, or charges may be imposed in accordance with relevant laws and regulations, and shall be borne by the user.
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  • Price Changes
    • WeCloudData reserves the right to modify subscription fees or service charges at its discretion. Adjustments shall take effect prospectively as of the effective date notified, and shall not affect amounts already paid.
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  • Payment Processing
    • Subscription Payment Failures
      1. If a recurring subscription payment fails following a previously successful charge, WeCloudData will notify the user. Failure to promptly remedy the deficiency may result in suspension or termination of access to the Services.
    • One-Time Payment Failures
      1. Access to one-time purchases (including courses or add-on services) will only be granted upon successful payment. Failed one-time payment transactions will not trigger a grace period or access.
    • Payment Confirmations
      1. Receipts or confirmations of payment will be made available upon successful processing of a transaction.
    • Chargebacks and Payment Reversals
      1. In the event of a chargeback, payment dispute, or payment reversal initiated by the user or their financial institution, WeCloudData reserves the right to suspend or terminate access to the Services and may pursue recovery of the amounts owed through lawful means.
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Refunds, Cancellations and Subscription Changes

Refunds

  • Monthly Subscriptions:
    • Fees for monthly subscriptions are non-refundable.
    • Subscriptions may be cancelled at any time, with access continuing until the end of the current billing cycle.
  • Annual Subscriptions:
    • Fees for annual subscriptions are non-refundable, except as expressly provided herein.
    • Access to digital content and Services is provided immediately upon purchase. By completing the purchase, the consumer acknowledges and agrees that such immediate access constitutes an express waiver of the statutory fourteen (14) day right of withdrawal under Directive 2011/83/EU.
    • Notwithstanding the foregoing, WeCloudData offers a seven (7) day refund window for annual subscriptions commencing on the date of purchase. No refunds shall be issued beyond this period.
    • Please note that any refunds issued within the eligible period will exclude non-refundable payment processing fees charged by Stripe, which are the responsibility of the subscriber.
  • One-Time Purchases:
    • Fees for one-time purchases (including courses or add-on services such as mentorship sessions) are generally non-refundable.
    • Mentorship Sessions: For career or learning mentorship packages:
      • The first five (5) hours of booked sessions are non-refundable.
      • If more than five (5) hours have been purchased, the unused balance beyond the first five hours may be refunded, net of any discounts applied.
    • Access will be granted only upon successful payment; failed or reversed transactions may result in immediate suspension.

Cancellations

  • Users may cancel subscriptions at any time through their account settings.
  • Cancellations take effect at the end of the current billing cycle. No pro-rata refunds are provided.


Plan Modifications

  • Upgrades
    • Users upgrading to a higher-tier plan will be charged the difference in fees for the current billing cycle. The billing cycle remains unchanged.
  • Downgrades
    • Downgrades generate an account credit equal to the fee difference, applied against future charges. The billing cycle remains unchanged.
  • Cycle Changes
    • Switching between monthly and annual billing is processed on a pro-rata basis. Any credits or charges are applied at the time of change, and the billing cycle resets accordingly.
Certificates and Credentials
  • Issuance of Certificates
    • WeCloudData will issue electronic certificates of completion to students who successfully complete designated courses or tracks, subject to verification of compliance with these Terms. Certificates are issued solely by WeCloudData as recognition of achievement within its programs.
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  • Non-Credit Credentials
    • Certificates issued by WeCloudData do not confer academic credit and are not equivalent to a degree, diploma, or other qualification from an accredited institution.
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  • Revocation
    • WeCloudData reserves the right to withhold or revoke a certificate if it determines that: 
      • Completion was obtained through fraud or academic dishonesty;
      • Related Terms were violated, including unauthorized copying or distribution of WeCloudData content;
      • The account was not in good standing at the time of issuance (including unpaid fees or chargebacks).
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  • Access and Retention
    • Certificates are provided electronically and must be downloaded during an active subscription period. WeCloudData is not obligated to reissue, recreate, or provide access to certificates after a subscription has expired or been terminated.
Term and Termination
  • Term
    1. These Terms remain in effect from the time you first access or use the Services and continue until terminated in accordance with this Section.
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  • Termination by WeCloudData
    1. WeCloudData may suspend or terminate your access to all or part of the Services immediately, with or without notice, if you: 
    2. Violate these Terms, our policies, or applicable laws; 
    3. Fail to pay applicable fees when due; or 
    4. Engage in conduct that, in our sole discretion, may harm WeCloudData, its users, or third parties.
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  • Termination by User
    1. You may terminate your account and stop using the Services at any time by following the account cancellation procedures provided by WeCloudData.
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  • Effect of Termination
    1. Upon termination, your right to access the Services will immediately cease. All fees paid are non-refundable except as expressly provided in these Terms.
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  • Survival
    1. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to those relating to intellectual property, payments due, disclaimers, limitations of liability, governing law, and dispute resolution.
Disclaimer of Warranties
  1. The Services, including all course content, learning materials, features, and functionality, are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
  2. To the fullest extent permitted by applicable law, WeCloudData disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  3. While WeCloudData endeavors to keep course materials accurate, up to date, and pedagogically relevant, WeCloudData does not guarantee that the Services will be uninterrupted, error-free, or immediately reflect external changes.
  4. Your use of the Services is at your own risk, and you are solely responsible for determining whether the Services meet your needs before relying on them.
Limitation of Liability
  1. To the fullest extent permitted by applicable law, in no event shall WeCloudData, its affiliates, directors, officers, employees, or agents be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Services, whether based on contract, tort, strict liability, or otherwise, even if WeCloudData has been advised of the possibility of such damages.
  2. To the fullest extent permitted by applicable law, WeCloudData’s total aggregate liability for any claims arising out of or relating to the Services or these Terms shall not exceed the greater of the total amount paid by you to WeCloudData for the Services giving rise to the claim during the two months immediately preceding the event giving rise to liability.
  3. The limitations above shall apply to the maximum extent permitted by law, regardless of the theory of liability, and shall survive any termination or expiration of these Terms.
Indemnification
  1. You agree to indemnify, defend, and hold harmless WeCloudData, its affiliates, officers, employees, instructors, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
  2. your violation of these Terms, our policies, or applicable laws;
  3. your User Content, including any allegation that such content infringes or misappropriates the rights of a third party;
  4. your misuse of the Services or unauthorized sharing of WeCloudData’s materials.
  5. WeCloudData reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with such defense.
Governing Law and Dispute Resolution
  • Good-Faith Resolution
    • Before commencing any formal proceeding, the parties shall first attempt in good faith to resolve the dispute within thirty (30) days after written notice of the dispute is provided to the other party at [WeCloudData Support].
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  • Governing Law
    • These Terms and any dispute or claim arising out of or relating to them or the Services are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. If you are a consumer residing outside Canada, any mandatory consumer-protection laws of your place of residence remain unaffected.
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  • Jurisdiction and Venue
    • Subject to section 12(e), the parties irrevocably submit to the exclusive jurisdiction and venue of the courts located in Toronto, Ontario, for any proceeding arising out of or relating to these Terms or the Services, and waive any objection to such courts on grounds of inconvenient forum.
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  • Individual Actions Only
    • To the maximum extent permitted by law, disputes must be brought in each party’s individual capacity and not as a plaintiff or class member in any putative class, collective, or representative action. The court may grant relief only in favour of the individual party seeking relief.
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  • Equitable Relief; IP Protection
    • Notwithstanding section 12(c), either party may seek interim or injunctive relief, including to protect intellectual-property or confidential-information rights, in any court of competent jurisdiction.
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  • Optional Arbitration by Agreement
    • At any time, the parties may agree in writing to submit a dispute to binding arbitration administered by the ADR Institute of Canada (ADRIC) under its Arbitration Rules. The seat shall be Toronto, Ontario, and the language English. Judgment on the award may be entered in any court of competent jurisdiction.
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  • Limitation Period
    • To the fullest extent permitted by law, no claim arising out of or relating to these Terms or the Services may be brought more than one (1) year after the cause of action accrues.
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