Consulting Case Study: Topic Modelling on Technician Notes

Client Info Our client is one of Canada’s largest construction vehicle suppliers. They employ thousands of skilled technicians across multiple provinces to support their clients and are known for their excellent customer service and quality of work. The technicians handle repair and maintenance services for their client’s purchased vehicles. For each job that a technician […]

Let’s Read Customer Reviews (actually-make machines do it!)

The blog is posted by WeCloudData’s Bid Data course student Udayan Maurya. Customer reviews are invaluable information to understand the gap in your product market fit. If you sell your products on e-platforms: Amazon, Ebay, Appstore, Playstore, Youtube, etc. then you are in luck. You have direct access to your customers mind. However, to leverage customer’s […]